Consumer Complaint Detail

DODGE / DAKOTA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004062741 Incident Date: Nov, 04 2004
Consumer's City: THE DALLES Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DAKOTA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HG38N54S Date added to File: May, 23 2021
Date Complaint Received: Apr, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The cruise control on my 2004 dodge dakota quad cab accelerates going down hill. i've had it to the dealer who indicates this is a common problem with this vehicle and similarly equipped durangos. they tell me that there is no fix. i, then, contacted daimler chrysler customer assistance and received a call from a nice lady who told me that dodge was not aware of the problem and referred me to another dodge dealership. i contacted them. they suggested that i go back to the original dealer and find out if they had contacted dealer support. they did and were told that dodge is indeed aware of the problem but isn't going to fix it. i contacted daimler chrysler customer assistance and received an apology, but no indication that they will do anything to improve the safety of my vehicle. *jb