Consumer Complaint Detail

VOLVO / S60 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004066233 Incident Date: Nov, 30 2004
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S60 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1RS61N612 Date added to File: May, 23 2021
Date Complaint Received: May, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 07 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The transmission of my s60 inadvertently mis-shifts at a variety of speeds. the problem happens at low speeds when backing off between gears and feels like it up shifts at an inappropriate time and speeds up. other times the transmission will mis-shift upon acceleration causing high revs, with no power. talked with volvo several times and first service visit paid $100 for a software upgrade that did nothing. next time to service they checked the servos and stated they were ok. last trip to service addressed issue w/ service rep and requested to have it documented. service rep stated car had a 100k guarantee dismissed request. car has 80k on it and problem seems to be increasing. afraid it is a safety issue due to lack of control. *jb