Consumer Complaint Detail

PONTIAC / GRAND PRIX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004066423 Incident Date: Dec, 11 2004
Consumer's City: FLOWER MOUND Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G2WS522X41 Date added to File: May, 23 2021
Date Complaint Received: May, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Steering on pontiac 2004 grand prix has popping noise. car has been to vista ridge pontiac in carrollton, tx 4 times and it is still not fixed. i was told it was a nuisance noise. they tightened the bolts. when i brought the car in the fourth time, the salesman who sold me the car told me that they don't build the cars and that perhaps the person that built the car "had a bad day" or was inexperienced. at the suggestion of gm customer service, i am going to take the car to another dealership for repairs. i am appalled that an employee of a dealership and a representative of general motors would tell a customer that. especially, after i bought three cars from them. i am hesitant to purchase or lease another gm product again. *jb