| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004068248 | Incident Date: Mar, 14 2004 |
| Consumer's City: SILT | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXCURSION | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:diesel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMSU41P03E | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 14 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 24 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a new ford excursion in late december of 03. it leaked oil from the engine block due to defects in its manufacture. the engine was replaced after much conflict by the dealer with a used remanufactured engine under warranty after only 11,700 miles. the used engine leaked from the rear of the block in the same way as the original engine. ford refused to replace the engine with a new motor. the used engine suffered from erratic idle, leakage etc. it seemed destined to fail as the original engine did. i lost over $20,000 after accepting an arbitration decision. the vehicle did not make it to 13,000 miles. unbelievably poor quality and no support. simply a rip off to consumers. the vehicle was towed to the dealer once, and was driven there 4 times, totaling over 100 miles and 72 days out of service. *nm |
