Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004068342 Incident Date: Apr, 19 2004
Consumer's City: SHELBYVILLE Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DU86W64Z Date added to File: May, 23 2021
Date Complaint Received: Jun, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 25 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my 2004 mercury mountaineer in oct 2003. the vehicle was making a roaring noise, once taken in ford replaced the rear differential and rear drive shaft, also complained of rough shifting of transmission around 30-35 mph changing from 2nd to 3rd gear. the solenoid was replaced, additive added, many reprograms but after 6 trips to dealer still is not corrected. 18 months later roaring noise appeared again and same rear drive shaft was replaced. the vehicle has less than 30,000 miles. *jb