Consumer Complaint Detail

MERCEDES BENZ / S500 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004069224 Incident Date: May, 19 2004
Consumer's City: NEW ALBANY Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: S500 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBNG75J2YA Date added to File: May, 23 2021
Date Complaint Received: Jun, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Mercedes-benz under reporting has been a serious problem. i complained to them about my ac blower motor, which turns on only sporadically, on average about 30% of the time. i went in to the dealer and they had refused to fix it saying that mine was not one of the cars mercedes benz corporate accepted under nhtsa campaign id number: 00v141000. however, an independent mechanic's diagnosis was that the blower motor regulator needs replacement and that it is indeed a defect of the engineering and that mercedes should have replaced it as it was exactly the effect of the problem they underreported from the recall. this is unacceptable for nhtsa to provide special treatment to mercedes benz - to this day, i am driving in the heat a sporadically working blower motor that i have to suffer with because of mercedes flaw. if a purely american company like ford had done something like this, nhsta would not have allowed such serious manufacturer violations, but why the lenient treatment for mercedes-benz? right now, in addition to the faulty blower motor regulator, i am suffering with a defective and non-working and non-illuminating instrument panel cluster also which was rightly addressed by nhtsa in nhtsa campaign id number: 06v028000 but because mercedes benz misreports the number of units affected so they do not have to fix many of their defects, i am stuck in serious danger. please help! *jb