| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004071031 | Incident Date: May, 31 2004 |
| Consumer's City: ROCHESTER | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CONTOUR | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Structure |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP66LXXK | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 10 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 01 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I received a letter from ford in august 2001 that stated the following "the cover of the instrument panel has warped....at no cost to you, your dealership will evaluate this condition and repair as required. this program will be in effect until august 31, 2002, regardless of mileage." the dealership evaluated my car in late 2001 and stated that a repair was not necessary. however, by the summer of 2004, the warping has become so bad that the defroster grill bezel can no longer be retained by the instrument panel. engineers at my company (which make instrument panels) stated that the warping creates a safety concern as the airbag deployment may be affected. ford now refuses to repair the vehicle at their cost. i feel they should be liable as my vehicle was stored in the garage and therefore didn't receive the cumulative thermal energy required to warp the part prior to ford's replacement program expiring. *nm |
