Consumer Complaint Detail

PONTIAC / BONNEVILLE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004071235 Incident Date: Jan, 17 2004
Consumer's City: BRUNSWICK Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2HX54KX24 Date added to File: May, 23 2021
Date Complaint Received: Jul, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle is equipped with factory heated cloth seats. for the first two years all was well then the drivers seat stopped heating. dealer replaced elements. since then, repeated elements and fabric have been changed. element impression has been in the fabric ever since. seat runs extremely hot and has been serviced several times since new. gm/pontiac deemed this normal operation and sent the customer home. this vehicle has been serviced at least three or four times for this same problem and gm has no answers. obviously there is a temperature issue if you can see the heat element impression in the cloth upholstery. at this point we don't feel comfortable using this option due to excessive high temperature. concerned that there may be a fire issue if we continue to use it. *jb