Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004071336 Incident Date: Apr, 30 2004
Consumer's City: FOSTER CITY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GT64L12R Date added to File: May, 23 2021
Date Complaint Received: Jul, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 11 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I sadly own a 'chrysler' town and country awd 2002 minivan with many electrical and mechanical problems that i'm forced to live with, but the following safety issues are intolerable. first, the intermittent air bag light, now on steadily. second, the intermittent non-functioning horn, now does not work at all, cruise control does not work and radio buttons on steering wheel does not work. chrysler corp denies major safety problem exists yet its a complaint that's all over the web among its many other persistent problems. chrysler says its sounds like the problem may be in the "clock spring" in the steering column. i say its sounds like the problem may be in the care or lack of care of chrysler on real safety issues on their products. events that lead up to the failure are none, product is just simply defective and fails on its own. consequences for this failure can be catastrophic, this is not rocket science, no horn and no air bag no brains! chrysler needs to wake up and rectify this safety problem, many other owners have this problem and the government and or the media needs to "get involved before someone dies" if it hasn't "god forbid" already happened. i will be contacting the secretary of transportation and the media to see if a solution can be found rapidly. *jb