| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004071356 | Incident Date: Dec, 08 2004 |
| Consumer's City: NEW HARTFORD | Consumer's State: CT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volvo Car USA, LLC |
| Model Name: V40 | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: YV1VW2552YF | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 13 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 16 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Upon returning to the dealership for the third time for a complaint about a suspicious sounding thump or clunk in the passenger-side rear of our 2000 volvo v40, it was discovered that both coil springs had broken. the vehicle at the time of repair has 50,080 miles on it; when the noise was first reported to the dealer on 12/09/04 the car had 37,448 miles. both springs broke identically at the first coil where they sit in the base plate of the strut assembly. both fractures are a spiral cut through the coils wire, like a fatigue or stress fracture. the dealer replaced the coils at my expense which included the extra cost of replacing both control arms and strut assemblies because of the difficulties they had removing the bolts due to corrosion ($1103). after my complaint, they offered to cover the cost of the springs only ($200) which allowed them to keep the springs. i persuaded the service advisor to allow me to have one piece of the spring for evidence. i have researched and found other owners who have had this exact failure in their vehicles suspension. i believe volvo has an engineering flaw in the tempered steel coil springs. *jb |
