Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004071991 Incident Date: Sep, 24 2004
Consumer's City: ERIE Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:sun/moon roof assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L4X5 Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Faulty equipment in the sunroof assembly (plastic pieces that hold the sunroof to the track guides). these pieces also take a considerable amount of "stress" when the sunroof is in the open position. they are supporting most of the weight of the sunroof itself. and also on my car, left side track is broken and jammed. take a look at www.cougarsunroof.com please take the time to read some of the complaints. they focus around the same problem, as i have described above. i think a recall should be issued for any 1999 and up mercury cougar that have sunroofs. *nm