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NHTSA Complaint Number: 004072288 | Incident Date: Feb, 13 2004 |
Consumer's City: EAST FREETOWN | Consumer's State: MA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Volvo Car USA, LLC |
Model Name: V70XC | Model Year: 2000 |
Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:hatchback/liftgate:lock |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: YV1LZ56D4Y2 | Date added to File: May, 23 2021 |
Date Complaint Received: Jul, 20 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: May, 09 2000 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 5 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 2000 volvo v70xc rear latch failure. my xc wagon has experienced intermittent rear latch failures since 2002. the problem only used to occur during the winters, which account for 3 months a year in ma. i brought it it to my volvo dealer, barry's volvo of dartmouth, ma on 2/17/2004. since they were testing it in their heated garage, of course, the problem was not reproduced. they lubed the latch and sent the car home. we dealt with it for a year and then i found the tsbs on the internet, thanks to brickyard.com and the nhtsa. i have since tried two more times to get my dealer to repair the latch as now the latch fails just about every time i close the rear trunk. i fear for my children's safety as well as my pet, who rides in the rear, and any belongings we place back there. i have called volvo na and was told they would make sure my dealer would remedy the problem. i called the dealer again and they said there was no safety issue, recall or whatever for my car and they would gladly fix it at my expense. i've finnaly had enough and decided to file a complaint with the nhtsa since there is a documented problem with this car, nhtsa00v239000 |