Consumer Complaint Detail

FORD / EXPLORER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004073354 Incident Date: Nov, 25 2004
Consumer's City: ATHENS Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU32E0WU Date added to File: May, 23 2021
Date Complaint Received: Jul, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 13 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Very heavy rattling in the engine of my 1998 explorer 4.0 sohc. took to local ford dealer, they claimed characteristics of the motor, twice. some time later tensioners broke while driving and motor ceased. no cooperation offered on ford's part. had to replace engine out of pocket for ford's design flaw, which has been getting swept under the rug for years now. one month after the replacement ford offered to fix others, if found before 75k miles, etc. too late for me. how many failures have occurred? what if this failure had of occurred at highway speed, instead of idle speed. check the figures on this problem, it's scary, and ford is pitiful. *jb