Consumer Complaint Detail
VOLKSWAGEN / GOLF / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004076842 | Incident Date: Mar, 23 2004 |
| Consumer's City: SALEM | Consumer's State: OR |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: GOLF | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags:frontal:driver side:inflator module |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 9BWGA21J6Y4 | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 27 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 06 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Air bag light came on so i took the car in for service at 38247 miles. the notes on the volkswagen service invoice stated: "tested module response and wiring. all ok performed guided fault finding. determined that the airbag in the drivers seat needed to be replaced. estimate $443.43". i asked them to explain why the airbag had to be replaced. response: "a wire got to hot and fried a component in the air bag." then i asked how a "hot wire" was not a manufacture defect and why it wasn't covered by the warranty. response: "it just isn't covered and it's not our fault". the end result was they didn't want to fix the problem with out charging me the full price, the best they could do was charge me half price on the labor to find the problem. *jb |