Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004077851 Incident Date: Apr, 30 2004
Consumer's City: SANTA BARBARA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU32P8VZ Date added to File: May, 23 2021
Date Complaint Received: Sep, 05 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving various speeds the cruise control was inoperative when engaged. the vehicle was inspected by a dealer who determined the cruise control switch needed to be replaced. after the cruise control switch replacement, the problem persisted. the vehicle was taken to an independent repair shop who determined the electrical wiring had melted in the interior dash panel area. no fire was seen. after new wiring was installed, the problem was corrected. there was a nhtsa recall, # 05v388000, regarding the vehicle speed control. the vehicle was not included in the recall due to the vin. the manufacturer was alerted. updated 9/22/2006 - *nm