Consumer Complaint Detail

FORD / FOCUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004079494 Incident Date: Apr, 28 2004
Consumer's City: PLAYA DEL REY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAFP37Z83R Date added to File: May, 23 2021
Date Complaint Received: Sep, 19 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 08 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while attempting to start the vehicle, the starter failed. there were no warning signals for the failure. the vehicle was taken to the dealership who determined the flywheel and the starter had to be replaced. after the first incident, the contact took the vehicle to the dealer thirty times for the following failures: brakes rotors were replaced four times; battery and alternator had to be replaced; the transmission had to be replaced after the second attempt to repair it. the electrical wiring under the dashboard had to be rewired. the air conditioning was repaired three times with the replacement of defective valves; the rear door latches were repaired according to recall # 05v300000. the dealership had not corrected the noises from the steering column. the manufacturer was contacted and refused to cooperated in finding a suitable resolution. the last problem found by the dealership was the required replacement of the engine heads. the engine heads were attached to the vehicle frame.