Consumer Complaint Detail

MERCURY / COUGAR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004079587 Incident Date: Oct, 31 2004
Consumer's City: PENHOOK Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L0Y5 Date added to File: May, 23 2021
Date Complaint Received: Sep, 20 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 19 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Went out to go to work one morning and car would not start, all systems completely dead, jumped car off next day and barely made it to garage, replaced battery 11/04, problems ever since with battery light constantly flashing as well as all interior and exterior lights flashing bright to dim day or night, was told 11/04 needed a new alternator, still have not gotten a new alternator and do not plan to at this point, received the recall on battery cable and rerouting and had that done, if this is a consistent problem with v-6 2000 mercury cougars the company should take care of this problem immediately, if driving at night and car completely stalls, all lights and controls are inoperable which will cause accident to self and/or others, this is a scary thought for a single female driving at night and in areas where cell phone doesn't always have a signal, ford should fix this battery/alternator problem asap before someone gets hurt and sues. *jb