Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2001
2 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004079702 | Incident Date: Jul, 04 2004 |
| Consumer's City: NASHUA | Consumer's State: NH |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 2 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 21 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 19 2004 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Passenger airbag deployed with out any reasons at all. i was driving down a straight road, at 20 mph when i heard a loud bang, and all of a sudden my car filled up with black smoke and the passenger curtain, seat and dashboard airbag all deployed. i quickly pulled over to see what happened. and was astonished to learn that not only was i not shot at ( because that's what it sounded like) but i didn't do anything to provoke this. i called vw they told me that it sounded like faulty wiring, and to bring it in asap, they would give me a loaner car, and it would take 3-5 days to fix. i did so, and 3 hrs after dropping off the car, i received a call from the manager saying, please come pick up your car, we will not fix it, your car has been in a car accident, you need to contact your insurance. nw mind you i have had this car for 2 weeks, and there is not a dent on it! i was furious and confused. i argued with the guy stating that i had not hit anything, he said that the black box contained a hit code of some kind. that it registered that i was in a car accident. well duh! its defective! to make a long story short, i sued vw, and lost! they insisted that its "normal" for it to go off, said even if you happen to hit a small rock on the road and it hits just right, it will cause it to deploy! how safe is that!? its been 2 years since that day and vw has refused to fix this issue, stating its my problem not theirs. *nm |