Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004080449 Incident Date: Oct, 07 2004
Consumer's City: SANFORD Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW48N44C Date added to File: May, 23 2021
Date Complaint Received: Sep, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 05 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Have a whistling noise in steering and dealer have tried 6 times to fix including replacing steering box. now vehicle makes whistling noise and a knocking noise in the steering area. 3 of 6 dealers say that it cant be repaired and that it is not normal but cant get chrysler to respond. this is a lease vehicle and i want out of vehicle but have to have transportation due to my job. i am afraid something will happen to the steering one day while traveling. the vehicle has been into the dealer(s) 25 times and out of service at least 45+ days. they have replaced power steering pump 2xs, l windshield, sealed another windshield, drained power steering lines twice and replaced steering box. i leased vehicle in 9/04, with first repair attempt in 10/04 and have over 25 times in shop since last 2 years. help me get out of this lease vehicle? *jb