Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004080636 Incident Date: Sep, 30 2004
Consumer's City: FRISCO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS58N12F Date added to File: May, 23 2021
Date Complaint Received: Sep, 30 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1-electrical system on overhead digital compass system became very hot. this electrical component system did not work for a period of a few days. it has intermittently worked now. 2-when you turn the steering wheel there is a horrible noise coming from one of the rear wheels. it makes a "woo-woo" sound every time the vehicle is turned, primarily turning right. a "honest" mechanic, who is a friend, told me that dodge (chrysler) was infamous for this type of wheel problem. 3-the transmission seems to have a hard time shifting, which involves the above wheel problem. 4-the air conditioning system does not cool and the vehicle is only 4 years old. 5-the leather covered dash is peeling up and began last summer, when the vehicle was only 3 years old. contacted chrysler/dodge hq and dealership and both have refused to repair problem.