Consumer Complaint Detail

CHEVROLET / IMPALA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004080829 Incident Date: Sep, 08 2004
Consumer's City: LONG BEACH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WH55K5Y9 Date added to File: May, 23 2021
Date Complaint Received: Oct, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2000 impala has a problem with the passlock system which causes the vehicle to stop working or surge while driving and causes intermittent difficulties with starting. this is a widespread problem among gm owners and we have made nearly 13 visits to the dealer to address this safety issue. we have had the ignition replaced, but on most visits gm staff are unable to diagnose, and hence, unable to treat the problem. another safety issue is related to starting. since my wife drives the car, she is often left unsafe in areas during the 20+ times that she has not been able to start her car. while no injuries have yet been linked to this problem with our vehicle, is such a widespread problem with gm vehicles that it needs to be addressed. thank you for your attention to this matter. *jb