Consumer Complaint Detail

CHRYSLER / CONCORDE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004083727 Incident Date: Jul, 08 2004
Consumer's City: SYKESVILLE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights:concealment devices
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HD46J5WH Date added to File: May, 23 2021
Date Complaint Received: Oct, 29 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 28 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving 65 mph at night on normal road conditions, there was poor headlight illumination. when the vehicle was taken to the dealership to replace the radiator fan, the contact was alerted that the head light gasket needed to be changed, which required the bumper to be dismounted to replace the head light lamp. the was made the repair rather expensive. the moisture and dust entering into the head light reduced the illumination power creating a safety risk for night driving. the manufacturer was contacted who connected conferenced the dealership. the dealership determined there was not recall for the head light defect and the repair had to be covered by the contact. the contact refused to perform the repair. later the head light lamp was replaced by an independent mechanic who did not replace the gasket, consequently the poor illumination problem remained without resolution.