Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004083982 | Incident Date: Dec, 08 2004 |
| Consumer's City: O'FALLON | Consumer's State: MO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist:power steering fluid |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C4GP24333R | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 31 2006 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 08 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt*: the contact stated while starting the vehicle and turning the steering wheel a loud noise was observed. there were no warning lights illuminated. after driving at no particular speed the noise was intermittently present and the steering wheel became hard to operate. the vehicle was taken to the dealership several times, however the problem could not be duplicated. when the warranty terminated the dealership determined the steering rack had to be replaced at the contact expenses. a recall letter # 04v386000 was received and the dealership performed the required replacement of the hoses, piping and fittings indicated in the letter. after a year the defect intermittently recurred with the same symptoms as before but this time the air bag warning light illuminated consistently. the dealership determined that the steering rack had to be replaced again but later advised to replace the entire steering system. the manufacturer was contacted who open a case, however a call back has not been received. the contact was very concern for the safety risk entailed in the vehicle's operation. |