Consumer Complaint Detail

SUBARU / IMPREZA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004084561 Incident Date: Jan, 31 2004
Consumer's City: BRAINTREE Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: IMPREZA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Nov, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the first winter after purchasing my 2002 subaru impreza wrx, there was a strong smell of gasoline in the passenger cabin as well as around the car. the problem persisted in the following years particularly during cold winter days, however dealerships were not able to replicate the problem. one dealership attempted to replace the fuel filter and spray "deodorant" into the vents to help, but the strong smell of gasoline persisted on cold days, particularly when we wanted to turn the heat on. the smell of gasoline is not only nauseating, but most likely very harmful to myself and my family. on occasion, it is impossible to drive the car with the heat on and consequently we need to drive with the windows down, in the cold, with the heat off. nm