Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004086353 | Incident Date: Aug, 24 2004 |
| Consumer's City: ENFIELD | Consumer's State: CT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights:switch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B8GP443X1R | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 24 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 12 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Since 8/25/04 30153 miles i have had light switch problems. first it was the interior lights that would turn on and off all the time. dealer said switch was working normal.(it was like an old radio volume switch that made noise, if you kept moving the switch it would bet better for a while and then start up again)then 2/14/06 41931 miles my headlights started to flicker when i had the lights on (the headlight and dimmer are all in one unit) and the dealer did tsb 08-005-04 (which doesn't even apply to my vehicle) and charged me $41.50. finally on 9/7/06 46022 miles it started again and i drove right down so the dealer could actually see it while it happened and they did witness the problem and made an appointment. of course the tech. that witnessed it was on vacation when it went in for the appt. and they couldn't duplicate the problem again, after speaking with the dealership they replaced the switch and charged me $100 for my deductible which should have been covered under my regular warranty if they fixed it right in the first place back in 2004 or even in 2006 the 2nd time it was in and also paid the $100 for other warranty work. *nm |