Consumer Complaint Detail

LEXUS / RX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004087073 Incident Date: Jan, 07 2004
Consumer's City: CUPERTINO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: RX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTJGA31U740 Date added to File: May, 23 2021
Date Complaint Received: Nov, 29 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving 10 mph on normal road conditions, the automatic transmission hesitated when making the shift from first to second gear and from second to third gear as well. there were no warning lights indicating a failure in the automatic transmission. the vehicle had been taken seven times to the dealership where the software had been reset several times however, the defect was not corrected. the manufacturer was not alerted. the contact was very concerned because there was no satisfactory resolution.