Consumer Complaint Detail

CHEVROLET / SILVERADO 2500 HD / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004091241 Incident Date: Dec, 04 2004
Consumer's City: PACIFICA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 2500 HD Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCHK29U93E Date added to File: May, 23 2021
Date Complaint Received: Jan, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 29 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The speedometer in my 2003 chevrolet silverado 2500hd suddenly stopped working. the normal speed shown now is over 120 mph while moving or stopped. on rare occasions the speedometer will register a lesser speed for a short period of time but the normal speed shown is 120 mph or higher. the odometer works without a problem as well as all other electrical functions of the speedometer other than actual speed. per my most recent contact with a general motors dealer service department (mr. goodwrench) that dealer is seeing an average of one similar vehicle per day with the same problem. not knowing the actual traveling speed of the vehicle will certainly lead to traffic accidents and injuries if this has not already happened. i've now had two estimates to repair the speedometer. the first estimate was in 12/2004 and the estimate was $1,000.00+ and approximately 6 weeks in the shop. the 2nd estimate was in 12/2006 by an out of state dealer (who says he gets one new repair daily) and the cost was approximately $500 but it would take several days to determine what component part was needed and since i was traveling interstate on a year end vacation i couldn't wait for the repair. this dealer suggested someone should contact your office because they felt a non-operational speedometer was a major safety problem with the potential for severe injury or death. *jb