Consumer Complaint Detail

JEEP / LIBERTY / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004091342 Incident Date: Apr, 04 2004
Consumer's City: GRAND VIEW Consumer's State: ID
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 1J4GL48K34W Date added to File: May, 23 2021
Date Complaint Received: Jan, 09 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 28 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - on 01/07/04 while driving on a wet road at a speed of 25 mph the contact's vehicle rear ended another vehicle. the contact lost control of the steering wheel. during another incident the contact's vehicle was stopped behind another vehicle that was making a right turn. once the vehicle turned, contact accelerated and suddenly the vehicle did a 360 spin, ending in a snow bank. at the time of the incident the road conditions were wet. in late february 2004 the contact experienced another incident, where the vehicle was going up a hill in wet conditions and as the vehicle rounded the curve at 40 mph contact lost control of the steering ,causing the vehicle to crash into a snow bank. on 03/09/04 contact took vehicle to the dealership in boise, id ,and they stated that the vehicle was fine, it just needed snow studs on the tires. on 04/05/04 while driving on a highway at 65 mph the vehicle became uncontrollable and steered toward the right side of a ditch, then going back into the highway at the same speed, and then going back into the ditch at 65 mph. at this point, the vehicle was in the ditch and hit the embankment of a driveway and catapulted off the driveway 20 feet into the air, where it hit a power pole head on. the vehicle caught on fire rolling over the a fence and continued to roll as it burned. the contact was unconscious, a bystander pulled the contact out the vehicle.