| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004091593 | Incident Date: Jan, 29 2004 |
| Consumer's City: YORBA LINDA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: ACCORD | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1HGCM82623A | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 11 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 08 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Within a few months of ownership after buying this car new my wife began complaining that the car pulsed under braking. after about 2 years and ~ 25k miles the pulsing/vibration got much, much worse so i took the vehicle to the dealer while car was still under warranty. the dealer told me i needed to have rotors turned and new pads installed, and that it would cost me almost $200. the dealer did not tell me honda issued a service tsb (tsb# 03-069) regarding this problem and that the service should be done under warranty per honda. i never received any notice of a tsb from honda telling me they were having issues with brakes on this vehicle. as i was unaware of the brake problems specific to this vehicle i did not have the service performed at that time because i thought the dealer was lying to me as i have never had a car that had brake rotor problems at on only a few thousand miles. not telling me of the problem was negligent of the dealer and manufacturer, someone could have been hurt or killed if the brakes failed. to try and solve the problem i first took the car to a tire shop and had the wheels rebalanced which cost me $50, that did not solve the problem so i spent another $90 on new brake pads which i did myself, which also did not help...anyway now at 47k miles the vibration that occurs when needing to stop from highway speed is so severe the whole car shakes, it is unsafe to drive. i researched the problem on internet forums and this is how i found out about the tsb, but my car is now far out of warranty, so i now must have it fixed myself, and it will probably start to happen again. this is a safety issue and should have been recalled, and replaced with updated and safe parts. i have never had any brake rotor problems on any car i ever owned before this car. honda's solution (even if done free under warranty) of turning rotors is a temporary fix at best and is unacceptable as the problem would have recurred later. *jb |
