Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004091611 | Incident Date: Oct, 23 2004 |
| Consumer's City: SKOKIE | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery:fuel pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 11 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 17 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Relative to nhtsa recall 06v017000, my 2003 volkswagen 1.8t passat, which i purchased as a certified used vehicle with 25k miles, experienced what later was determined to be a fuel-pump failure at approximately 29k miles. this incident occurred in october 2004, while i was traveling at highway speed on a rural interstate following a weekend trip to a neighboring state. i had been using the cruise control to travel at the 65 mph speed limit, and had accelerated to pass a semi-tractor-trailer. having passed the truck, the cruise control did not kick back in as usual when i took my foot off the accelerator but, rather, the car lost power suddenly and completely. i was able to navigate to the side shoulder without property damage or injury, where i arranged for towing to the nearest town with a vw dealer (the tow-truck driver sent to retrieve me nearly was side-swiped/killed by a passing semi while loading my vehicle onto his flatbed, however). it being a sunday, my trip was disrupted and i was forced to stay overnight in the dealer locale until the problem could be addressed the following day. because a new fuel pump was not in stock and could not be delivered for another 2 days, i returned home in a rental car and arranged to have my car transported to my local dealership once the repair was completed, which turned out to be some 9 days later. expenses of the disruption were reimbursed completely by vw of america. i became aware of the subsequent recall only recently via an internet website on vw passat mechanical problems. i have not been contacted by vw about the recall, but i presume that it was because my defective fuel pump had been replaced before the recall action was initiated. *jb |