Consumer Complaint Detail

DODGE / DURANGO / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004091943 Incident Date: Nov, 08 2004
Consumer's City: THORNTON Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1B4HS28Z91F Date added to File: May, 23 2021
Date Complaint Received: Jan, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 13 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact has a 2001 dodge durango with and odometer reading of 150000. the vehicle had safety recall 1f637489-f42 unused wiring connector under the front bench seat, which caused a fire in the vehicle damaging the seat and the carpet. the contact had the safety recall repaired at the dealer's expense, however, the dealer refused to pay for the damage that was done to the contacts carpet and bench seat. the contact would like to know if she has any recourse to recover the damage to her caused by the safety recall to her front carpet and bench seat. the contact does not currently have any pictures, but she does have the receipts for the repair work. *nm updated 02/22/07.*jb