Consumer Complaint Detail

MITSUBISHI / LANCER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004091986 Incident Date: Nov, 30 2004
Consumer's City: HELLAM Consumer's State: PA
Vehicle Transmission Type: Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: LANCER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i purchased my car two years ago, i realized that the heater control knob in my car was very difficult to move. after speaking with many people that own the same vehicle as myself, i learned that in many cases, the knob to the control breaks, preventing the operator of the vehicle to successfully change from cold to warm. this is a safety issue primarily due to the difficulty to clear the windshield of frost. there is nothing being done by the manufacturer to alleviate this problem (such as a recall) and many dealerships are attempting to charge around $1000 to fix the problem. when i first purchased the vehicle, i had believed the prior owner had simply caused the knob to malfunction due to mistreatment; however, this belief had no way of being tested since i had never spoken to the previous owner of the vehicle. after talking with many owners of the same make and model vehicle, i have come to the conclusion that this a potential safety risk for many people, and should promptly be handled by the manufacturer. *nm