Consumer Complaint Detail

PONTIAC / GRAND PRIX / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004093067 Incident Date: Aug, 09 2004
Consumer's City: WHITESTOWN Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2WP52K2YF Date added to File: May, 23 2021
Date Complaint Received: Jan, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 17 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2000 pontiac grand prix gt about 2yrs. ago my transmission failed on me. my problem was diagnosed by a ase certified master mechanic. i wrote a letter to gm about this problem,which wasn't my only gm transmission i have had replaced within a 5 year time frame .i also had to replace one in a 1990 chevy cavalier z24 that was only about 9 years old at the time and i also had to replace the fuel injectors on that as well but that is a whole other story. i called dealerships to get the proper address of where i could send my letter of dissatisfaction with gm, and it was completely ignored!i didn't ask gm to pay for the whole transmission replacement,just to meet me half way and help a regular guy get to and from work with a dependable vehicle,take care of his family and not be hit with a 2200.00 bill that i am still paying on because i had to put it on a credit card and also get charged interest on top of that. gm,ford and chrysler wonder why they are losing the battle to foreign cars? my personal opinion is this simple:they have higher tolerances when their vehicles are put together resulting in less mechanical failures. don't get me wrong when i first entered the car buying market, i loved and only, bought american cars, but over the years my opinion has been swayed. i also feel that because my problem wasn't diagnosed by a mechanic who was employed by gm,that was just another reason my letter went unanswered. *jb