Consumer Complaint Detail

FORD / EXPLORER / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004093555 Incident Date: May, 19 2004
Consumer's City: CLEVELAND HEIGHTS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 16 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1995 ford explorer which the headlight sensor continuously goes bad which would not be an issue if the headlights would continue to work without it. when this sensor, which has gone bad twice since i have had the vehicle, fails i should not be made aware of this until the headlight goes bad and the sensor does not alert me. when the sensor goes bad i get an indication that the headlights are out and when replaced they are still out because the true problem is the sensor has gone bad. how a sensor goes bad when it still senses the lamp not functioning is beyond me. this is a design deficiency in my opinion and the manufacturer should be recalling this item due to the obvious safety issue. the sensors should be replaced by the manufacturer at no cost to the customer and replaced with a sensor that if it were to fail would not affect the operation of the headlights. *nm