Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004094872 Incident Date: Dec, 31 2003
Consumer's City: SMYRNA Consumer's State: DE
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:hose, piping, and connections
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP44R94R Date added to File: May, 23 2021
Date Complaint Received: Feb, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle has had numerous problems related to quality and safety. in june of 2004 the serpentine belt split and all power assist was lost, chrysler replaced the ac compressor and the belt but did not replace any ps hoses. the van is now leaking power steering fluid that must be replaced almost as often as i get gas. this is unsafe and annoying. the van also has a thumping sound when whenever you go over this slightest bump. it sounds like a strut or spring is loose in the front end. i took it to bcp in smyrna when it first started happening and they couldn't find anything wrong. in 2005 the transmission was shuttering whenever we came to a stop and it downshifted. the service foreman took a ride and said there was nothing wrong. i took it to world transmission in dover and he put a tester on it and determined that the defaults were off and he reset them. i haven't had a transmission shutter since then. *jb