Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004095773 Incident Date: Jul, 31 2004
Consumer's City: SANDY Consumer's State: UT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D8HB58D64F Date added to File: May, 23 2021
Date Complaint Received: Feb, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 01 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine/transmission problems. engine idles between 400 and 800 rpm at a stop after warm up (15 miles). at low speeds vehicle lurches forward and must be held at a stop firmly or it will take off. stops are jerky because it feels like the truck is fighting. lights pulse with the engine rpms. force on the vehicle surges with the engine rpms. this is a constant thing that passengers and driver can actively feel, yet the dealership maintains that nothing is wrong. many times (at least 8) the engine stalls at a stop during the rpm fluctuation. the transmission stays in second or higher gear at a stop. i know this because when i touch the gas pedal the transmission shifts hard and the truck leaps forward. it acts as though i had floored it even if i apply light pressure. below you have incident date, this has been constant and increasing in strength since 6 months after i bought it. i have taken it to the dealership 5 times for the same problem. tsb have been used. i just figure that i will wait until the vehicle fails completely but i don't like that option either. *jb