Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004099542 Incident Date: Oct, 12 2004
Consumer's City: WYNANTSKILL Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2D4GP44L55R Date added to File: May, 23 2021
Date Complaint Received: Mar, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 12 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2005 dodge grand caravan sxt intermittently shuts off/ stalls and power cuts out while driving, parking, stopping at traffic lights. we've been extremely fortunate that we haven't gotten into an accident with this vehicle since the problem can occur while doing 65 mph on the highway or 30 mph on local streets. *ak we've been experiencing the problem since a month into owning the vehicle. the problem has occured 9 times in the last 2.5 years. we've brought the van to the dealer numerous times with the same complaint, yet they are unable to determine what is causing the problem. the most recent incident (last month, feb 2007) where we experienced stalling and loss of power in the van, the dealer had a co-pilot diagnostics device setup in the van and it didn't get any readings when the problem occured because the electrical system shuts down (when the problem occurs). the dealer has since asked us to continue to drive the van with the co-pilot in it and "press the button" if we think the problem is going to occur. since we seem to know about as much as the dealer regarding what causes this issue to occur.... we're basically putting ourselves at risk anytime we drive the vehicle.