| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004101343 | Incident Date: Jun, 03 2004 |
| Consumer's City: TULARE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU62K14Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 05 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 29 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*- the contact owns a 2004 ford explorer. while driving at 60 mph the contact felt the brake pedal shutter when the brake was depressed. also, the contact felt the steering wheel vibrate. the dealer stated that the problem was due to the rotors. the dealer resurfaced the rotors at 12,000 miles. approximately eleven months later the contact experienced the same problem. the dealer stated the rotors needed to be replaced. the dealer replaced the rotors at 24,000 miles. two months later ,the dealer replaced the rotors again, and the rotor assembly at 26,000 miles. four months later the contact had the same problem. the dealer resurfaced the front and rear rotors at 30,000 miles. there have been no further occurrences. the vehicle currently has 36000 miles. *ak |
