Consumer Complaint Detail

CADILLAC / SRX / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004101473 Incident Date: Nov, 04 2004
Consumer's City: FRAMINGHAM Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SRX Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal:sensor/control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GYEE637840 Date added to File: May, 23 2021
Date Complaint Received: Apr, 08 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 04 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 cadillac srx. the contact stated that the vehicle has been a safety risk since the time of purchase. the vehicle stalls and shuts down while driving at various speeds. the instrument panel illuminates and the steering wheel locks. the contact can predict when the vehicle is about to stall because the rpms increase. the vehicle was brought to the dealer on five occasions for the stalling, but the dealer could not duplicate the failure. the speedometer and air bag sensor light failed . intermittently while driving. the vehicle lunged forward while driving and the electrical system malfunctioned. the contact felt the vehicle was a lemon and that nhtsa should be aware. the current mileagewas 51,000, and failure mileage was 100.*ak