Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004102074 Incident Date: Sep, 03 2004
Consumer's City: SOLON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDZA23C94S Date added to File: May, 23 2021
Date Complaint Received: Apr, 12 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 03 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*- the contact stated that he owns a 2004 toyota sienna with failure mileage of 38,000 and a current mileage of 69,000 miles. two years ago the driver's side sliding door would not completely shut, it would be half latched and half unlatched. he took the vehicle to the dealership, and they informed him that the vehicle was out of warranty, but they agreed to pay for half of the repairs. as of today that door was working fine, they replaced the door latch assembly. presently, the passenger side sliding door would not close completely with the remote or by hand. while driving the door was continually ajar. he contacted the dealership, and has a scheduled a repair appointment for 04/16/07. he took the vehicle to a repair shop, and they informed the contact that the door needed an electric door lock assembly. he called the manufacturer, his case number was 200704130436. they informed him that this was a safety problem, but that he would be responsible for the cost of repair.*ak