Consumer Complaint Detail

DODGE / RAM 2500 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004102187 Incident Date: Apr, 30 2004
Consumer's City: GLENWOOD Consumer's State: IN
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I owned a 2001 dodge ram 2500 5.9l diesel 6 speed manual transmission for a time until i had the problem i am referring to about the vehicle. the truck refused to shift into first gear anytime i went to take off, and so i took it to the dealer to diagnose the problem. i was told the pressure plate fingers were bent, and the total cost was going to be over $1000 to replace everything. i also personally talked to the mechanical who stated the problem with the pressure plate absolutely could not have been caused by myself and must have been manufacturer defect. dodge refused to warranty any of the work because it had 40000 miles on the truck and was over their 36000 mile warranty limit. they also said i didn't qualify for their power train warranty without any further explanation. i kept all the replaced parts and still have them to this day. i have sent several letters to dodge, chrysler, and diamler chrysler in detroit michigan and germany, including pictures, with only one response basically saying they didn't care. i believe this is absolute fraud and deceit on part of chrysler and is one of the many reasons the american automotive industry is in the shape it's in. i have kept extensive records regarding this matter and have copies of every letter i've sent to dodge about this incident if any of this will be of any help to you in any way. thank you for your help in this matter. ak