Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004103266 Incident Date: Oct, 31 2004
Consumer's City: LOGANSPORT Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:radiator assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HB48N34F Date added to File: May, 23 2021
Date Complaint Received: Apr, 23 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* the contact owns a 2004 dodge durango. the contact stated that the accelerator pedal went all the way to the floorboard when depressed. in addition, the radiator constantly overheated and the speedometer was registering hot. the dealer replaced the radiator, and stated that it was clogged and no longer under warranty. another dealer stated that there was a hole punctured in the radiator. when the contact returned to the original dealer, they stated that they also noticed the hole. the instrument panel indicator light illuminated, and the passenger's side windshield wiper constantly became unscrewed. this was the contact's second dodge durango, and was having the same failures. she stated that she never received any recall notices for any of the ones that existed. the dealer did not record the vin to research if the vehicle had any defects. the vehicle was brought to dealer for service for all of the failures except the instrument panel light and windshield light. the current mileage is 68,000 , and failure mileage was 30,000.*ak