Consumer Complaint Detail

MERCURY / COUGAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004109462 Incident Date: Jun, 20 2004
Consumer's City: WEST HOLLYWOOD Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWFT61L9X5 Date added to File: May, 23 2021
Date Complaint Received: Jun, 20 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1999 mercury cougar. the mechanic noticed oil leaking from the oil pan gasket onto the exhaust pipes. the mechanic stated that the oil pan gasket material was defective. the contact currently has to carry a fire extinguisher. the mechanic stated due to the failure a fire could occur at any time. the manufacturer stated that no recalls were issued and would not repair or replace the gasket. the current mileage is 45,000 and failure mileage was 33,000. the consumer stated the gasket materials used were not durable and soft enough. they must have experienced cracking due to temperature fatigue. updated 10/11/07. *jb