Consumer Complaint Detail

DODGE / DURANGO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004109679 Incident Date: Apr, 09 2004
Consumer's City: LANCASTER Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HR28Z0XF Date added to File: May, 23 2021
Date Complaint Received: Jun, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Abs light & brake warning lights come on intermittently while driving, when lights were on brakes were touchy. and forget trying to slow or stop when it's raining. front driver side control arms, ball joints, and bushings replaced. upper and lower a-arm bushings have been replaced several times due to noise in front end. dodge dealer could not diagnose this noise or any problem when we took it to them. after two days of it sitting at the dealer we mysteriously had a badly leaking water pump. when we decided not to have the dealer complete the repair they made us pay them a diagnostic fee of $78.00! two sets of brand new brakes squeaked annoyingly after repeated attempts at lubrication and cleaning, rotors now need replacing. rear passenger, & front driver power window motors replaced, twice for the rear one. bad brakes & bad suspension did not mix well when you're a mother of four very active kids. sometimes i was scared to drive . the cost has become ridiculous and at times unreasonable. *ak