Consumer Complaint Detail

CHEVROLET / SUBURBAN 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004110387 Incident Date: Jun, 28 2004
Consumer's City: REDONDO BEACH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN 2500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNGK26U74R Date added to File: May, 23 2021
Date Complaint Received: Jun, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 19 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 chevy suburban 2500 series with quadrasteer. the rear wheel steering faults approximately every 5 miles, often when exiting a turn. this can leave the rear wheels full left (or right) if the turn was tight causing the vehicle to crab down the road sideways. if the road is not wide and the driver is not extremely aware a sideswipe accident could easily occur. the rear wheels slowly self center after 10 to 15 seconds. vehicle has been back to the dealer many times. they either say they have replaced a sensor, tightened a loose connection, or no problem found. sometimes it will be ok for 20 miles or so but the problem always recurs. unable to get it fixed. *tr