Consumer Complaint Detail

FORD / EXCURSION / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004111371 Incident Date: Jun, 01 2004
Consumer's City: Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMSU43P74E Date added to File: May, 23 2021
Date Complaint Received: Jul, 09 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 11 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 ford excursion. the contact stated that the check engine light has remained illuminated in the past. the vehicle shut down and was taken to the dealer who replaced the egr valve. while driving 30 mph, the failure recurred. since then, the egr valve has been replaced several times and the turbo was cleaned. the vehicle is currently at the dealer. the manufacturer offered to buy back the vehicle for half price so that it can be resold. the current mileage is 72,876 and failure mileage was 47,000. updated 02/01/08. *lj the consumer stated the vehicle bucks forward while at a stop and while driving. *jb