Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004113280 Incident Date: Jun, 12 2004
Consumer's City: FULTON Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73K62U Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 ford explorer. the contact stated that the differential failed on his vehicle. the component was replaced in july of 2004. the gears in the differential were wearing out quickly and the differential began to leak fluids out of the pinion seal. the contact heard a howling and groaning sound while driving the vehicle 55 mph. he stated that the gear shift lever locked up on many occasions. the four-wheel drive also locked up in april of 2007 while making a u-turn. the purchase date and failure mileage were unknown. the current mileage was 67,200. the consumer provided repair invoices pertaining to the defect. updated 09/05/07 *tr