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NHTSA Complaint Number: 004114093 | Incident Date: May, 01 2004 |
Consumer's City: HOLT | Consumer's State: MO |
Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
Model Name: SIENNA | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Trailer hitches |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 5TDZA23C04S | Date added to File: May, 23 2021 |
Date Complaint Received: Aug, 01 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Feb, 06 2004 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Towing package/trailer hitch installed by toyota dealer consistently scrapes the road with and without a light load. when hauling a light load, load is approx one half of the stated towing capacity (3500 lbs). the hitch scraping the road causes difficulty when driving and multiple "collisions" between the hitch and the road. this problem has been reported to the local dealer (jay wolfe toyota) and corporate toyota (case # 2007-08020957). even thought the problem is document on several forums, toyota has failed to provide air shocks or any other means to correct the problem. am seriously concerned what will happen when i attempt to tow a pop-up camper that is twice the weight i am towing know, but still under the stated towing capacity. i have snapped on set of safety chains due to the chains getting smashed between the road and the hitch when it bottoms out. *jb |