Consumer Complaint Detail

JEEP / CHEROKEE / 1989

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004115319 Incident Date: Dec, 31 2003
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 1989
Vehicle Involved in a Crash: No Component's Description: Suspension:front:shock absorber
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 12 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 31 1995
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1989 jeep cherokee. the contact stated that the shock absorber fails intermittently and causes the vehicle to shake violently. there are three bolts that hold the steering frame together, and once the failure occurs, the steering fails also. he stated that three of the bolts have failed and caused a near crash due to the loss of steering control. he took the vehicle to a repair shop where they re-welded the bolts to the vehicle. the repair shop stated that the failures were due to a design flaw. the vin and speed were unknown and mileages were unknown due to a cracked odometer.