Consumer Complaint Detail

FORD / EXPLORER SPORT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004115459 Incident Date: Mar, 31 2004
Consumer's City: LOUISVILLE Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMYU22X7WU Date added to File: May, 23 2021
Date Complaint Received: Aug, 13 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1998 ford explorer sport. the contact stated that when he turns the key in the unlocked door of his vehicle, the doors become locked. when he turns the key in the opposite direction, the doors still remain locked. when he presses the power lock/unlock button from inside the vehicle, it will lock the doors but fail to unlock them, causing passengers to be trapped in the vehicle. the contact has had to exit through the window. he has not taken the vehicle to a repair shop because he would have to pay for the repairs and he feels the failure should be recalled. the current mileage was 80,000 and failure mileage was 60,000.